Important: By using the VS98 platform, you are agreeing to this Privacy Policy. We treat your personal data with the utmost care and will never sell it to third parties.
1Scope & Applicability
VS98 is an internationally licensed online gaming and betting platform, built specifically to serve users in Bangladesh. We believe your privacy is a fundamental right, and protecting it is our core responsibility.
This Privacy Policy applies to VS98's website, mobile application, and any digital platform through which VS98 services are available. It takes effect as soon as you create an account, log in, or use any of our services.
VS98 complies with the GDPR (General Data Protection Regulation) and international data protection laws. Our Privacy Policy is regularly reviewed and updated to ensure alignment with the latest legal and technical standards.
Scope of Applicability: This Privacy Policy applies to all VS98 services, promotional activities, customer support, and communications with third parties.
2What Information We Collect
VS98 only collects data that is strictly necessary. We never ask for information beyond what's needed and remain mindful of your privacy boundaries. Below is an overview of the types of data we collect:
| Data Type | Example | When it is collected |
|---|---|---|
| Identity-Related | Name, date of birth, nationality | At the time of registration |
| Contact Information | Email address, phone number | At the time of account creation |
| Identity Verification | NID, passport copy | For KYC Verification |
| Financial Information | Payment methods, transaction history | On deposits & withdrawals |
| Technical Information | IP address, device type, browser | During Platform Use |
| Operational Information | Betting history, game logs | For Gaming & Betting Activities |
We will never ask for your social media passwords, bank PINs, or similarly sensitive information. If anyone requests such details on our behalf, treat it as a suspected fraud attempt.
3Purpose of Data Use
VS98 uses your information only for the legitimate purposes listed below. We never use your data beyond its original intent.
- Account Management: To create, verify, and securely manage your account.
- Service Delivery: To deliver gaming, betting, payment, and other services smoothly.
- Fraud Prevention: To ensure the security of your account and financial transactions.
- Legal Compliance: To meet AML, KYC, and other legal compliance obligations.
- Customer Support: To help resolve your questions, complaints, and issues.
- Personalized Experience: To show you promotions and offers tailored to your preferences.
- Platform Development: To analyze and improve the overall user experience.
Marketing Communications: You can opt out of VS98 promotional emails and SMS at any time — either through your account settings or by emailing support@vs98.bid.
4Data Retention & Periods
VS98 retains your data for as long as necessary. Information that is no longer needed is deleted after a set period.
- All data is retained for as long as your account remains active.
- Even after account closure, certain data may be retained for up to 5 years to meet legal obligations.
- KYC documents are retained in accordance with regulatory authority guidelines.
- Financial transaction records may be retained for an extended period to meet legal requirements.
- Data from inactive accounts is partially deleted after 3 years.
Your data is stored in encrypted form on VS98's secure servers. We perform regular backups and maintain safeguards against data loss.
5Data Sharing with Third Parties
VS98 never sells your personal data to third parties. However, limited information may be shared in certain specific circumstances:
- Payment Processors: Financial information required to process transactions is shared with the relevant payment gateway.
- Identity Verification Providers: Data is shared with licensed verification providers to complete KYC.
- Law Enforcement: Data may be disclosed when required by court order or legal obligation.
- Game Providers: Limited technical data may be shared to facilitate game operations.
- Analytics Services: Anonymized data is shared with analytics services to support platform improvement.
Our Guarantee: Before sharing your data with any third party, we review their privacy policy and ensure your data is protected through legally binding agreements.
6Cookies & Tracking Technologies
VS98's website and app use cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.
- Essential Cookies: Required to maintain login sessions and keep the platform functioning properly.
- Performance Cookies: Used to monitor site speed and performance.
- Functionality Cookies: Used to remember your preferences such as language and settings.
- Marketing Cookies: Used to show you relevant ads based on your preferences.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of the platform from working correctly.
7Data Security Measures
VS98 uses industry-leading security technology to protect your data. Our security systems are regularly updated and tested.
- Across all data transmissions 256-bit SSL Encryption Is used.
- Stored data is protected with AES-256 encryption.
- Regular security audits and penetration tests are conducted.
- Two-factor authentication (2FA) can be enabled on your account.
- Suspicious login attempts are automatically detected and blocked.
- Regularly reviewed by third-party security experts.
In the Event of a Data Breach: In the event that your data security is compromised for any reason, we will notify you and the relevant regulatory authority within 72 hours and take immediate corrective action.
8Your Data Rights
Under GDPR and international data protection laws, you have important rights over your personal data. VS98 fully respects these rights.
Right to Access
You can request to view all the information VS98 holds about you at any time.
Right to Rectification
You can contact our support team to update any incorrect or outdated information.
Right to Erasure
In certain circumstances, you may request the deletion of your data (unless we are legally required to retain it).
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Data Portability
You may request a download of your data in a standard, portable format.
Right to Object
You can object to your data being used for marketing or any other specific purpose.
To exercise these rights, email us at support@vs98.bid. We will respond within 30 days.
9Child Protection Policy
VS98 strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect data from minors.
- Age is verified at registration, and identity documents may be requested if there is any doubt.
- Any account found to belong to a minor is immediately suspended and all associated data is deleted.
- Parents who notice anything suspicious can reach us at support@vs98.bid.
A Note for Parents: If you suspect your child is using VS98, contact our support team immediately. We will take prompt action.
10International Data Transfers
As VS98 is an international platform, your data may be processed on servers located in various countries. For any cross-border data transfers, we ensure that the destination country has adequate data protection laws in place or that protection is guaranteed through legal agreements.
Standard Contractual Clauses (SCC) are used for data transfers outside the European Economic Area (EEA). We maintain the highest security standards at all times.
11Privacy Policy Updates
VS98 may update this Privacy Policy as needed. Any changes will be published on the website as a new version, and the "Last Updated" date will be revised accordingly.
- Advance email notice will be provided for any significant changes.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- Previous versions are available upon request.
12Contact & Complaints
For any privacy-related questions, complaints, or to exercise your rights over your data, please contact our Data Protection team:
- Email: support@vs98.bid
- Subject: Email us with the subject line "Privacy Request".
- Response Time: A response will be provided within 30 business days.
- Live Chat: Log in to your account and reach our 24/7 support team.
Dispute Resolution: If you are not satisfied with our response, you may lodge a complaint with VS98's licensing regulatory authority.
How We Protect Your Privacy
VS98 protects your privacy not just in words, but in practice. Here are the key features of our security framework.
SSL Encryption
Every transaction and data transmission is secured with 256-bit SSL encryption.
KYC Verification
Member identity verification helps prevent fraud and abuse, creating a safer environment for everyone.
GDPR Compliant
We operate in compliance with international data protection standards, ensuring your data is secured to the highest level.
No Sale of Data
VS98 never sells your personal data to third parties — that is our unwavering policy.
Your Control
Manage your notification preferences, marketing emails, and cookie settings directly from your account settings.
24/7 Support
Our dedicated support team is always on hand to help with any privacy-related queries.